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2019 Union Township Opt Out Letter Electricit…

Click here for a copy of 2019 Electricity Aggregation Program Opt Out Letter

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December 12th Trustees Meeting Reschedule

December 12, 2019 Regularly Scheduled Trustees Meeting has been changed to occur on Thursday, December 19, 2019 at 7PM.

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Clermont County Public Library Community Surv…

The Clermont County Public Library is conducting a community survey in preparation for a new strategic plan.  The link to the survey is: https://www.surveymonkey.com/r/WKDCD8L

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Segment OF Old SR 74 Road Closure

In pursuant to section 5543.17 of the Ohio Revised Code, the Clermont County Engineer's Office has determined that a road closure is necessary on Old SR 74 and that it is...

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Union Township Service Department reaccredite…

In June, 2011, the Union Township Service Department was accredited by the American Publics Works Association (APWA) for the first time, being the only township in the United States to...

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Union Township Fire Department Reaccreditatio…

For the third time, the Union Township Fire Department has been awarded reaccreditation status from the Commission on Fire Accreditation International (CFAI), making it one of a handful of fire...

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Mercy Health – Eastgate Medical Center dedica…

It was only in early 2018 that ground was broken for the new Mercy Health – Eastgate Medical Center with occupancy tentatively scheduled for the third quarter of this year...

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Natural Gas Aggregation Pricing Update

Natural Gas Aggregation Program Announcement Union Township’s Natural Gas Aggregation Program’s flex down rate which is capped at $0.444/ccf is due to expire soon. Your community leaders have been working with...

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Clermont Chamber of Commerce Economic Forecas…

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FIRE STATION 49 DEDICATED

Union Township Fire Station 49 was rededicated July 9 after a renovation that will result in shorter responses, said Chief Stan Deimling. The renovation was originally begun to heighten the...

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Service Accreditation

When the Service Department became accredited in July, 2011, Union Township became the first township in North America to be so accredited by the American Public Works Association (APWA).

Working with community agencies across the country, the APWA provides standards that, when met, will contribute to a higher and sustainable quality of life.

In Union Township, those standards numbered 311 management practices, all of which had to be met or exceeded to be awarded accreditation.Roads, parks, facilities maintenance, fleet maintenance, and Mt. Moriah Cemetery all fall within the jurisdiction of APWA guidelines. Documenting all 311 measurements for the first time was completed in less than half the time it ordinarily takes: 15 months compared with about three years.

The Union Township Board of Trustees places accreditation for any of its departments high on the list of priorities in the customer service arena because accreditations are independent and unbiased scrutiny of best practice policies. Each accrediting agency sets the bars high to ensure that accredited organizations are providing outstanding service to their customers.  Because the Service Department joins the Police, Fire and Communications departments in being fully accredited, it is believed that there are only three other jurisdictions in the United States, all larger than Union Township, which have accredited police, fire, communications and service departments.

A major part of accreditation is the continual upgrading of processes and maintenance of documentation. These are ongoing in preparation for reaccreditation, which occurs every four years.For the Service Department staff, the value of the documentation prep is that it is testimony to the best practices put in place in every aspect of the service they provide to the township, its residents, businesses and guests.