Menu
Prev Next

2019 SUMMER SEND-OFF EXTRAVAGANZA

The Union Township Board of Trustees proudly joins Jungle Jim’s International Market Eastgate and Crossroads Eastside in presenting a spectacular day of food, fun games and entertainment from 11 a.m...

Read more

Police Night Out

Police Night Out Free hamburgers & hotdogs, games, dunking booth, public safety displays and raffles.  The Union Township Police Department is gearing up for Police Night Out from 6 p.m. to 9...

Read more

Mercy Health – Eastgate Medical Center dedica…

It was only in early 2018 that ground was broken for the new Mercy Health – Eastgate Medical Center with occupancy tentatively scheduled for the third quarter of this year...

Read more

2019 Commercial PACE in Action May 23rd Break…

2019 Commercial PACE in Action Event Thursday, May 23rd Sharonville Convention Center Time: 7:30 – 9:30 a.m. Limited Seating Register Here: bit.ly/PACE-2019

Read more

Natural Gas Aggregation Pricing Update

Natural Gas Aggregation Program Announcement Union Township’s Natural Gas Aggregation Program’s flex down rate which is capped at $0.444/ccf is due to expire soon. Your community leaders have been working with...

Read more

Solarize

    Solarize is Back!  This year is your last opportunity to take advantage of the 30% Federal Tax Credit and the Solarize discount.  Our community is partnering with the Greater Cincinnati Energy Alliance to...

Read more

Clermont Chamber of Commerce Economic Forecas…

{pdf=http://union-township.oh.us/phocadownload/twpdocs/Econ Breakfast FINAL 4-17-19.pdf|700|5500|native}

Read more

Summer Concerts 2019

The Union Township Board of Trustees is proud to be bringing back the free Summer Concert Series. Following is the lineup for 2019:     All concerts will be held in the Union...

Read more

MILLER PLACE DEVELOPMENT HEARING Video

MILLER PLACE DEVELOPMENT HEARING  Video From Tuesday July 24th, 2018      

Read more

FIRE STATION 49 DEDICATED

Union Township Fire Station 49 was rededicated July 9 after a renovation that will result in shorter responses, said Chief Stan Deimling. The renovation was originally begun to heighten the...

Read more
A+ A A-

Service Accreditation

When the Service Department became accredited in July, 2011, Union Township became the first township in North America to be so accredited by the American Public Works Association (APWA).

Working with community agencies across the country, the APWA provides standards that, when met, will contribute to a higher and sustainable quality of life.

In Union Township, those standards numbered 311 management practices, all of which had to be met or exceeded to be awarded accreditation.Roads, parks, facilities maintenance, fleet maintenance, and Mt. Moriah Cemetery all fall within the jurisdiction of APWA guidelines. Documenting all 311 measurements for the first time was completed in less than half the time it ordinarily takes: 15 months compared with about three years.

The Union Township Board of Trustees places accreditation for any of its departments high on the list of priorities in the customer service arena because accreditations are independent and unbiased scrutiny of best practice policies. Each accrediting agency sets the bars high to ensure that accredited organizations are providing outstanding service to their customers.  Because the Service Department joins the Police, Fire and Communications departments in being fully accredited, it is believed that there are only three other jurisdictions in the United States, all larger than Union Township, which have accredited police, fire, communications and service departments.

A major part of accreditation is the continual upgrading of processes and maintenance of documentation. These are ongoing in preparation for reaccreditation, which occurs every four years.For the Service Department staff, the value of the documentation prep is that it is testimony to the best practices put in place in every aspect of the service they provide to the township, its residents, businesses and guests.